Payment & Shipping

The following conditions apply:

Accepted payment options

• Payment via PayPal Express
• Payment via PayPal
• Payment by credit card
• Payment via Klarna
  (Pay now (card payments, Klarna Direct and Sofort), pay later (invoice) and pay in installments (installment plan and flexible payments).
• SEPA Payment in advance by bank transfer (Mollie)
• Payment via Giropay
• Payment via Apple Pay
• Payment via EPS transfer

Further details on payment:

When paying by credit card, your credit card account will be debited upon conclusion of the contract.

Shipping area

Delivery takes place within the EU countries. If you want your delivery to Switzerland or Liechtenstein, please switch to the Swiss Store.

Shipping costs

From an order value of EUR 40.– we deliver free of charge. Below that we charge EUR 4.90 for packaging and shipping. (Including VAT).

We only send gift vouchers by email. Therefore, no shipping costs apply.

Delivery times

Unless a different period is specified in the respective offer, the goods are delivered to Germany within 2-3 days, to other delivery countries within 3-4 days after conclusion of the contract (if advance payment has been agreed, after the time of your payment order).
Please note that there is no delivery on Sundays and public holidays.

Packstations

We ship to packing stations. Easy and complete no problem for us, as long as you enter your details in full. What does the correct addressing look like? You can find this information on the Overview page of Deutsche Post.

tracking

As soon as we have handed over your package to DHL, you will receive an e-mail with your personal tracking number. If you have problems with your delivery, we are happy to try to help you. Get in touch with us.