Right of Withdrawal
Right of cancellation
Right of cancellation
You have the right to cancel this contract within 14 days without giving a reason.
The cancellation period is 14 Days from the day
- on which you or a third party other than the carrier and designated by you, have taken possession of the goods, provided that you have received one or more goods have ordered as part of a uniform order and this is or will be delivered uniformly;
In order to exercise your right of withdrawal, you must inform us (Five Skincare GmbH, Badenerstrasse 575, 8048 Zurich, telephone number: +41 79 718 60 83, e-mail address: firstname.lastname@example.org) by means of a clear statement (e.g. a letter sent by post, tel fax or e-mail) about your decision to withdraw from this contract. You can use the attached model cancellation form, which is not mandatory.
To meet the cancellation period, it is sufficient for you to send the communication regarding your exercise of the right of cancellation before the cancellation period has expired .
Consequences of revocation
If you revoke this contract, we will send you all payments that we have received from you, including delivery costs (with the exception of the additional costs resulting from the fact that you have chosen a different type of delivery than the cheapest standard delivery offered by us), immediately and at the latest within 14 days from the day on which the notification of your cancellation of this contract has been received by us. For this repayment, we use the same means of payment that you used in the original transaction, unless something else was expressly agreed with you; under no circumstances will you be charged fees for this repayment.
We can refuse the repayment until we have received the goods back or until you have provided proof that you have sent the goods back , whichever is earlier.
You have the goods immediately and in any case at the latest within 14 days from the day on which you inform us of the cancellation of this contract, returned or handed over to us or to Five Skincare GmbH, c/o Locema GmbH, Carl-von-Linde-Straße 3, D-19061 Schwerin . The deadline is met if you send the goods before the period of 14 days has expired.
You bear the direct costs of returning the goods.
You are only liable for any diminished value of the goods resulting from the handling other than what is necessary to establish the nature, characteristics and functioning of the goods.
The right of withdrawal does not apply to contracts
- for the delivery of goods that are not prefabricated and for the manufacture of which an individual selection or determination by the consumer is decisive or which are clearly tailored to the personal needs of the consumer;
- for the delivery of goods that can spoil quickly or whose use-by date would quickly expire;
- for the delivery of alcoholic beverages, the price of which was agreed when the contract was concluded, but which can be delivered no earlier than 30 days after the conclusion of the contract and the current value of which depends on fluctuations on the market over which the entrepreneur has no influence;
- for the delivery of newspapers, periodicals or magazines with the exception of subscription contracts
The right of withdrawal expires prematurely for contracts
- for the delivery of sealed goods which, for reasons of health protection or hygiene, are not suitable for return if their seal has been removed after delivery;
- for the delivery of goods if these were inseparably mixed with other goods after delivery due to their nature;
- for the delivery of sound or video recordings or computer software in a sealed package if the seal has been broken after delivery.
Example cancellation form
(If you want to cancel the contract, please fill out this form and send it back .)
- An Five Skincare GmbH, Badenerstr. 575, 8048 Zurich, email address: email@example.com:
- I/ we (*) hereby revoke the contract concluded by me/ us (*) for the purchase of the following goods (*) / the provision of the following service (*)
- Ordered on (*)/ received on (*)
- Name of consumer(s)
- Address of the consumer(s)
- Signature of the consumer(s) (only if notification is on paper)
(*) Delete where not applicable..